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Pros: Customer support, car or truck affliction cleanliness, selling price, and everything else have been far excellent than any other rental auto organization I have ever utilized. No surprises. This will be the only rental organization I'll use Any longer.
No challenge with Thrifty. I wasn't billed any price for cancellation of the times, and the harmony due was Professional-rated. I will rely on them once again.
Professionals: Our agent in Salt Lake City was Excellent. Jose assisted us steer clear of a number of the expensive drop off fees that were becoming assessed due to the fact we were dropping the van off in a distinct metropolis than exactly where we picked it up.
Execs: Customer support people ended up nice. It’s not their fault that the Charge suddenly goes up from what was obtained on the net.
Drawbacks: Was difficult to increase our rental for your few hrs, to jive with our flight house. Took 3 cellphone calls that should have been one.
Execs: The shuttle pickup with the airport and back was available, there was no wait around to obtain the motor vehicle, and I had been able to pick out the vehicle I required (with the group I was renting)
Hazy skies blanketed many of the Denver metro area on Saturday. address Wildfires in the west are accountable, plus the grayish-brown air prompted some problem from citizens.
Downsides: Pick up approach. Also I received car that had an issue with 1 tire - it held losing air pressure.
Cons: flight was delayed so I wasnt capable to get rental car prior to the rental locale closed. needed to guide a hotel home to stay overnight so I could get the car in the morning. identified as initial thing and also the person informed me the vehicle was gone. no cellular phone phone , no e-mail.
Downsides: The one who signed us out at the entrance desk charged me for your gasoline package deal even though I explained to him I did not want it as well as made an effort to get me signed-up for the insurance policy though I also mentioned I did not want it. I had to go back to the entrance desk immediately after returning the car for getting the fees dropped.
The quote we had obtained before travelling had a clause that there "can be" more charges for that purpose, but needless to say it was in the "fine print" and we questioned for many help. He was able to Slash that Expense down significantly for us.
Negatives: I needed to go to two distinctive funds spots, and finally at the next just one they informed me they did not have my reservation Though i proved it While using the reservation code range.
Drawbacks: Moved my reservation in the airport to provider 25 miles absent. Would not give me a car or truck within the airport. Would not let me drop off in the airport without the need of around $150 rate for their error. Impolite customer support Associates. Will NEVER rent from Business once again.